Palm Aruba Condos Resort Faq’s

For guests intending to stay at Palm Aruba Condos Resort

 IS THERE PUBLIC TRANSPORTATION TO GET TO PALM ARUBA CONDOS RESORT? SHOULD I PLAN ON RENTING A CAR?

While there are plenty public transportation options that go to the big-name resorts and five-star condos (most of which are only a 10-minute walk from Palm Aruba Condos Resort), none specifically stop at or pass in front of our location. Taking a taxi is also an option. Palm Beach is just a short walk from Palm Aruba Condos Resort. If you want maximum flexibility to get around to all parts of One Happy Island during your stay, we do recommend renting a car. We’re happy to assist you with this.

WHERE CAN I RENT A CAR? CAN YOU HELP ME DO THIS?

Palm Aruba Condos Resort has great relationships with local vehicle rental companies, so we’re happy to help out with your car rental reservation. When booking your stay at Palm Aruba Condos Resort , be sure to mention that you’d like us to arrange for a rental vehicle and we’ll send you an email with information about the various vehicles available and what they cost so you can make your selection. You’ll also need to let us know your flight arrival data (airline, flight number, arrival date/time). Your condo reservation will serve to secure your car rental reservation. We will then make all the necessary arrangements and confirm everything with you via email. We’ll also supply you with contact information for the vehicle rental company should you need it. There is plenty of free, secure parking available on-site at Palm Aruba Condos.

CAN YOU PROVIDE AIRPORT TRANSPORTATION?

If you decide you do not want to rent a car for your stay on our One Happy Island, we can make arrangements for one of our trusted taxi service providers to pick you up at the airport and bring you to Palm Aruba Condos Resort. While we can make sure a taxi is waiting for you, it will be up to you to submit your (cash) payment to the taxi for your ride. Regulatory taxi fares are applicable; there is no extra charge for this service. This will only avoid you from waiting in queue for a taxi cab (maximum 5 passengers per cab), but there are ample taxi cabs available at the airport’s arrival hall. The fare includes 1 large luggage piece per passenger; hand luggage is not counted. Large luggage pieces in excess are charged at about $2 each.

HOW CLOSE ARE YOU TO THE BEACH?

Getting to the beach from Palm Aruba Condos Resort couldn’t be easier. Just exit the premises of the complex and it’s one straight walk to the left! The walk is only a little more than 1 kilometer (six-tenths of a mile), which takes most people less than 15 minutes. By car, it’s just a few minutes, and bicycling would be an option as well.

ARE SHADE OPTIONS ON THE BEACH? WHAT ABOUT SHADE AT THE RESORT POOL?

Palm Aruba Condos Resort has a special arrangement with Moomba Beach to allow our guests to use their palapas (large, sturdy, thatched umbrellas) and beach chairs free of charge, subject to availability. If you’d like to take advantage of this arrangement, we’ll provide you with a special Aruba Wine and Dine card you can use for this purpose (you’ll need to get to Moomba Beach on your own). All the Aruban beaches have straw cabanas (huts) and palapas available for public use on a first-come-first-served basis (like Arashi Beach, Eagle Beach, Baby Beach). At the exquisitely designed exclusive pool at Palm Aruba Condos, there are plenty of shade umbrellas and lounge chairs available for our guests.

CAN I GET BEACH CHAIRS FOR THE BEACH?

Palm Aruba Condos Resort has a special arrangement with Moomba Beach to allow our guests to use their palapas (large, sturdy, thatched umbrellas) and beach chairs free of charge, subject to availability. If you’d like to take advantage of this arrangement, we’ll provide you with a special Aruba Wine and Dine card you can use for this purpose (you’ll need to get to Moomba Beach on your own).

WHAT IF I NEED BEACH TOWELS?

Palm Aruba Condos Resort is pleased to offer our guests with as many beach towels as are registered to stay in your deluxe condo. Please remember to bring them back from the beach!

I’D LIKE TO DO SOME GRILLING. IS THAT POSSIBLE?

Yes! Palm Aruba Condos Resort has FOUR very nice full-size gas BBQ-grills and picnic tables available for use by all guests and property owners. Certain rules apply fur the use and upkeep of these common BBQ grills; please inquire about these rules at the front desk.  We do recommend to reserve your grill ahead of time to ensure availability.

ARE THERE GOOD RESTAURANTS AVAILABLE?

Palm Aruba Condos Resort is located in the heart of One Happy Island’s main tourism neighborhood called Palm Beach, which means there are plenty of awesome restaurants to satisfy your appetite at every meal. We have a great relationship with and can strongly recommend the restaurants of both Aruba Wine and Dine and the Giannis Group. And don’t forget that each deluxe condo at Palm Aruba includes a fully-equipped kitchenette and outdoor BBQ grills when you want to prepare meals on-site.

IS THERE A PLACE TO GET GROCERIES NEARBY?

There are several mini-markets or convenience stores in the area. The Unicasa Supermarket is only 400 meters (a quarter-mile) away, which most people can walk in less than 5 minutes. There are an additional 4 large supermarkets located within a 5-minute drive.

HOW DOES YOUR GROCERY SERVICES WORK?

Our grocery service is executed based on a shopping list of required groceries, to be provided by you. The provided list will be purchased on the day of your arrival (a day prior to arrival if arrival day is a holiday) and appropriately stored in your unit prior to your estimated check-in time. A 15% service charge, with a minimum of US$10, is applicable to your actual grocery bill, and your grocery payment takes place cash at check-in. Please send us your grocery list at your earliest convenience if you would like to make use of this service, or at least a few days prior to arrival.

DO YOU HAVE ELEVATORS?

Yes! Palm Aruba Condos Resort has five floors and four elevators for your convenience. Although we don’t offer bellhop services, a luggage cart is available for you to use when you arrive with your luggage.

DO YOUR CONDOS HAVE HOT WATER?

Yes! Hot water is available in all our deluxe condos.

DO YOU OFFER HOUSEKEEPING SERVICES?

Your unit will be cleaned prior to and after your stay. Guests who are staying longer than one week receive a free weekly full cleaning service. If additional cleaning is desired we will be happy to arrange that for you at an additional cost as described below
Light Service:
Sweep the room and tidy the bed with SAME linens. Tidy kitchen and living area (take out the trash) and change of dirty towels. 
Full Service:
The room will receive a full cleaning. So Sweep, mop, change linens and dirty towels, plus new standard stock of guest supplies. And complete cleaning of kitchen and living area.
1 Bedroom: Full Cleaning $75 – Light Cleaning $45
2 Bedroom: Full Cleaning $100 – Light Cleaning $70
2 Bedroom Loft: Full Cleaning $115 – Light Cleaning $80
3 Bedroom: Full Cleaning $125 –  Light Cleaning $95

DO YOUR CONDOS COME WITH A HAIRDRYER? WHAT ELSE IS INCLUDED?

Yes! Each of our deluxe condos includes a hairdryer and lots of other things for your comfort. In addition to one, two, or three bedrooms, most condos offer a sleeper sofa to accommodate an additional two guests for max capacities of 4, 6, and 8 people, respectively. Each condo also has a fully equipped kitchenette so you have the flexibility to prepare some of your meals in-house as desired. All our condos come with air conditioning, free WiFi, cable TV, a telephone, and are fully furnished.

DOES IT MATTER WHAT DAY OF THE WEEK I ARRIVE OR LEAVE?

Our dates are fully flexible, so you may arrive or depart on any day of the week, and your length of stay can be any amount of days (minimum 7 nights in super high-season, December holidays, and 3 nights in other seasons). Nonetheless, please let us know your firm dates at your earliest convenience since the (super) high-season weeks are likely to be fully booked a long time in advance.

CAN I GET A CRIB AND HIGH CHAIR FOR MY INFANT?

Yes! Palm Aruba Condos Resort offers a package of a full-size crib with linen and a high chair available at $12.50 per night.

CAN I RENT A MOBILE PHONE THAT WILL WORK ON THE ISLAND?

Palm Aruba Condos Resort does not currently offer this service to our guests on-site, but it is very easy to make your own mobile phone rental arrangement from local providers such as Digicel and Setar who have offices at the airport.